Group dashboard and AI shop assistant for Eric Lyons
One dashboard for a family butcher’s shops, website and accounts, with an AI assistant answering customers on the online shop.
- Client
- Eric Lyons Ltd
- Sector
- Food and retail
- Website
- ericlyons.co.uk
- What we built
-
- Group dashboard
- Reporting packs
- Xero
- Till integration
- Klaviyo
- WooCommerce
- AI chatbot
Results
5+ hours
a week saved for one of the directors, by his own estimate.
20+ a week
questions, phone calls or emails saved, by the same director’s estimate.
One screen
Turnover, budgets, wages and cash controls for every shop, the website, wholesale and catering.
“Automation of customer queries, data all in one place. 5+ hours a week for myself… must save 20+ questions, phone calls or emails per week.”
Try it yourself
An interactive mock-up of what we built. Its names, figures and timings are demonstration data.
Interactive illustration of Eric Lyons OS, a group dashboard showing each shop's weekly turnover against budget with a reporting pack generator, beside Grandma Pat, the AI assistant on the Eric Lyons website.
Overview
Consolidated group: trading against budget for the week.
Week ending 4 Oct 2026
Turnover
£58,420
+4.3% vs budgetTransactions
2,864
Tills and web orders
Average basket
£20.40
Turnover per transaction
Wage ratio
23.4%
Target 24%Weekly trading
TurnoverBudget
Packs
PDF and PowerPointLast generated for the week ending 27 Sep
Builds the pack from the latest till, accounts and marketing figures.
Weekly Management Meeting
Week ending 4 Oct, 20 pages
PDF PowerPoint CSV
Grandma Pat
Eric Lyons assistant
Till sales synced
Every shop and the website, 2 minutes ago
The problem
Eric Lyons have been butchers in Knowle since 1903. Today the business has shops around Solihull, a nationwide online shop, wholesale and event catering, and the till sales, accounts and marketing figures for all of it sat in separate systems.
Management and board meetings needed packs drawn from every one of them, and customers’ questions about delivery, collection and the Christmas shop arrived at all hours.
From the tills to the board pack
-
Sales, accounts and marketing come in
Till sales from each shop, the accounts and the marketing figures feed one dashboard, alongside orders from the online shop.
-
Every shop on one screen
Turnover, budgets, wages and cash controls for each shop, the website, wholesale and catering, so managers can see which sites need attention.
-
Packs for the meetings
Weekly and board packs come out as PDF and PowerPoint, ready to review before the meeting.
-
Grandma Pat answers customers
On the online shop, an AI assistant built on Raq.com answers questions about delivery, collection and the Christmas shop, using the shop’s own pages as its source.
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Talk through your workflow with us
Tell us which steps take time, where information gets copied and what your team needs to review. Phil or Alex will reply within two working days.