Automate Repetitive
Admin Tasks
If you work in a business of any size, you already know how much hassle and expense the same document can cause each team that touches it. And you know how much of your team’s work involves manual admin work that could be automated, if only there were a standard way to connect the various business systems you use.
Start from an event
Run the routine steps
Send exceptions to a person
The system handles routine cases and flags the rest.
There’s no point adding more team members to check, approve or enter the same data.
And there’s no point adding more technology to do the same things as your people.
To build automation and connect systems in a way that benefits both your people and your business, you need a thorough understanding of your existing processes, the systems you use and the actual people doing the work.
At Vu, we have a three-step approach to identifying the best places to automate within your business.
These steps are based on the work that our team has done in companies just like yours.
First, we understand how your company handles key tasks, step by step, without making changes. We do this with the people involved. We listen, and look at the work that each person is actually doing, to see where they can spend their time doing the things only they can do.
Next, we analyse the data that passes between the systems you use to run your business. And we look at the business rules that determine what happens to that data. We understand those rules, and test and document how they work. This lets us automate the rules, and move the data across the connected systems.
Finally, we work with you to ensure that the business gets all the value of the automation, while your teams retain complete control over how it works. This is when you get the extra capacity in your operations, with fewer mistakes and more time for the tasks only people can do.
This approach is based on our experience as automation practitioners working with the people, systems and processes in real businesses like yours.
And if you’re looking to make a saving from automation and reduce the manual work that slows your team’s progress, the best place to start is to understand your work, exactly as it’s done now.
We can help you identify the manual admin process in your business that causes the most hassle, delays or rework, or that makes you lose the most time or money.
When you know which processes to focus on, we can then advise you about whether automation can save time or money.
The best place to start is to understand what you’re doing now, so that you can see what you’re paying for now.
Only then can you work out what the benefits of automation would be, and whether to take them. If there’s any process that could deliver those benefits, the admin audit can help you find it.