Custom Software
For Established Businesses.
Sometimes businesses run into a software problem that they can't solve with a product. Maybe that's you.
Map the work
Agree the scope
Build the system
You get software built around how your team works.
Let's say your organisation has several products holding parts of a particular process: payments, delivery, warehouse management.
You're supposed to be able to move seamlessly between the steps. But there's some important part of the process that only you can manage.
You and your staff do your best to fill in the gaps, but it's not getting easier.
That's when you consider custom software.
A custom-built product to do the job your other products don't.
Custom software isn't always the right answer.
When you build your own, it's not a matter of choosing the best option from the ones available. You're making an entirely new one.
And it doesn't need to be a huge system to start. Often a narrow, focused first phase is the smartest option.
You can test out a first version on a few important customers, before you get stuck in to building a more general system.
If you get a few small, fast-moving features that deliver some relief, you'll be in a much better position to decide what you need to build next.
A Vu custom solution might take care of some internal tools that your staff use to manage jobs, customers, stock or scheduling.
It might replace some repetitive work with automatic invoicing, or bookings from a public-facing customer portal.
If an expensive problem stems from brittle integrations – connections that fail, with no record of what went wrong – we can build you an integration with an audit trail and built-in retries.
If one of your staff is a vital part of your processes – with knowledge held only in their head, in one personal spreadsheet, or in a set of complicated macros – that's a problem waiting to happen. Your organisation should be able to do its jobs without relying on the person who knows the details.
Sometimes all you need to do is keep your software up to date. Or maybe you just need a basic customer portal for file uploads and signatures.
Whatever you need to do, we'll design your tool together. You'll see your data model and screens before we start writing code.
When we're ready, we'll help you migrate your data, launch your new system, and train your users.
We'll set up an environment where your new system runs in parallel with your existing one for a while, to get the bugs out and give you time to switch.
If you think you may need a custom solution but aren't sure, let's talk about it.
BOOK A SCOPING CALLYou have access to the data that drives your business, and know which parts of your processes cost more than they should.
And we know how to solve those problems.
Let's see if we can sort this out. You won't lose anything by finding out whether a custom-built system could help.
If you want to find out whether you're ready for custom software, book a call with me: Phil Webb.
I'll need some details of your process, which of your staff are looking at this problem, and how much it's costing you.
I'll walk you through our own process, and we can look together at whether a custom solution could be the right one.
And if it is the right one, we can talk about what you need, who in your organisation needs to be involved, and whether your particular process is right for a custom-built system.
Let's work it out.
The worst thing you can do is stick with the problems you've got.